Tuesday, November 1, 2011

Owyang, a leading web strategist and industry analyst discusses collaborative enterprises of the future. He pro vides tips for building networked enterprises that shar and apply knowledge for decision-making, innovation customer satisfaction, business success, and a stronge bottom line. Owyang illustrates with real-world example and is sure to spark insights for you to build a high per forming networked enterprise that connects employees customers, prospects and partners.

There is a symbiotic relationship between content and information architecture, but they really are two different aspects of creating an effective online presence. As companies develop more diverse and complex channels for content delivery (mobile, social, UGC, microsites, etc.), the demand is greater than ever to create and implement a content strategy that takes into account how content is to be delivered, what content should be created and why. Mike Doane identifies three strategic and tactical approaches to successfully integrating content and IA into a cohesive plan for delivering outstanding online experiences.

One reason many SharePoint implementations fail to meet use expectations is lack of investment in underlying information architecture. Some organizations see SharePoint as an out-of the-box solution to simply plug in and throw content into, bu it does require much thought and effort around data structure and organizational principles. Dave Coleman discusses an effec tive information architecture strategy for SharePoint, from building an information architecture vision to requirements gathering, implementation strategy, and approaches.

With its iterative, incremental methodology, the Agile software development process is a natural fit for taxonomy project management. Frequently, the taxonomist is the liaison between the business side, defining business requirements, and the technical team who define technical requirements and implement the work in the electronic environment. Agile embraces this collaborative methodology and allows for tracking and grouping business and technical tasks to maximize each release of software and functionality.

Failure of public sector organizations to comply with data transparency, records retention, and data privacy and security directives increases both operational risk and vulnerabilities. Using controlled vocabularies, various organizations within the Department of Defense have significantly reduced risks on KM platforms that have historically demonstrated a lack of data transparency, inappropriate storage and preservation, and unauthorized access and use of sensitive information. David Sanchez demonstrates many of the applications, including instant synchronization of taxonomies and controlled vocabularies with the SharePoint term store, and automatic tagging of records retention code.

SNC-Lavalin, one of the world’s largest engineering and construction firms, has the difficult task of managing information and knowledge transfer. Karin Michel focuses the implementation of its enterprise-wide taxonomy in SharePoint 2010 that articulates different project driven taxonomies. While people are too busy “getting the work done” to engage in information management, an enterprise-wide taxonomy can be a way to motivate change while ensuring knowledge transferability between different specialties and silos.