Infused with AI, eGain's knowledge-powered software automates digital-first experiences for enterprises and government agencies. Pre-connected with leading CRM & contact center systems, the eGain platform delivers quick value and easy innovation with virtual assistance, customer self-service, and modern agent desktop tools. Visit www.eGain.com for more info.

Expert.ai is the premier artificial intelligence platform for language understanding. Its unique hybrid approach to NL combines symbolic human-like comprehension and machine learning to transform languageintensive processes into practical knowledge, providing the insight required to improve decision making throughout organizations.

Today’s companies collect massive amounts of digital information from the clicks and choices of individual customers and employees. Those signals are then turned into the hyper-personalized experiences that buyers and workers expect and demand. Doing this successfully, and continuously, gives users genuine delight that drives both near-term enjoyment and long-term engagement.  At Lucidworks, our solutions personalize the discovery experience to reveal actionable insights about user intent and rapidly deliver them to the relevant channels of engagement. Every organization can now make every step of the journey more satisfying. Lucidworks empowers users to connect meaningful insights from anywhere and make them available everywhere – in the moment.

Microsoft's mission is to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. Microsoft has a portfolio of solutions designed for Knowledge Management professionals, including Microsoft Viva, our newest employee experience platform (EXP). Microsoft Viva brings together communications, knowledge, learning, insights, and goals into the flow of work. Powered by Microsoft 365 and experienced through Microsoft Teams, Viva helps foster a culture where employees, managers and leaders can be their best from anywhere.

PoolParty Semantic Suite is the most complete and advanced semantic middleware platform on the global market. As a middleware, PoolParty serves as the powerful intermediary between customer databases and applications so that customer knowledge models can continuously evolve in a stable, interconnected environment.

The PoolParty Semantic Suite leverages machine learning, language processing, and graph technologies to enrich enterprise data. It uses innovative means to help organizations build and manage enterprise knowledge systems as a basis for their AI strategy.

Therefore, with PoolParty Semantic Suite you can automate many steps of data analysis, text mining and knowledge discovery. With our software, you create networked 360-degree views of your business objects, making the most of all your data.

Pureinsights has deep expertise building search applications with conventional search engines. Now we can take you "Beyond Search", using Knowledge Graphs, Machine Learning, and Natural Language Processing to build enterprise search applications that better understand user intent and deliver answers users want. "Just make it work like Google." 

RWS is the global leader in content management and translation technology and services. 90 of the top 100 global companies work with RWS.

Tridion, our composable Knowledge Management Platform (KMP) enables you to link together your various knowledge repositories and consolidate information management and semantic search for better employee and customer experiences.

Tridion provides easy web-based structured authoring & reviewing, streamlined end-to-end component content management, semantic AI and auto tagging, versioning, translation management and traditional as well as headless content publishing.

As a true collaborative environment with a familiar Microsoft Word-style interface, all subject matter experts (SMEs) in your organization can contribute their knowledge without technical or XML skills, while staff and customers can find the information they need.

Tridion supports global enterprise use cases including single sourcing, product documentation, learning and training, rules and regulations, policies and procedures, supported by efficient translations with delivery to multiple end points such as documents, PDFs, knowledge portals, Intranet, customer facing websites, apps, chatbots, and IoT devices, all governed by the required workflows and approvals. Contact us

General information: Website: tridion.com Twitter: @rwsgroup Linkedin: RWSGroup

Shelf makes it easy for employees and customers to find fast, accurate answers to the questions that block business success. Shelf, the next generation knowledge platform, increases employee productivity and customer satisfaction by combining cutting-edge artificial intelligence with modern SaaS knowledge infrastructure for quantum leap gains over legacy solutions. Shelf was founded in 2017 by knowledge management experts and has helped hundreds of businesses unleash the potential of enterprise knowledge, including Gerber Life Insurance, Hello Fresh, Herbalife, John Deere, Pearson, and The Canadian Broadcasting Company.

Sinequa serves both large and complex organizations with the most complete enterprise search, ever. Customers employ our intelligent search platform to connect all content (both text and data), derive meaning, learn from user interactions, and present information in context. This solves content chaos and informs employees through a single, secure interface. They get the knowledge, expertise, and insights needed to make informed decisions and do more, faster. These organizations accelerate innovation, reduce rework, foster collaboration, ensure compliance, and increase productivity.
Become Information-Driven™ with Sinequa. 

Synaptica

Taxonomy, Ontology, and Knowledge Graph Software and Solutions.

Synaptica helps people to organize, categorize and discover enterprise knowledge.

Smart solutions for managing enterprise knowledge.

TopQuadrant is an Enterprise Data Management company focused on increasing discoverability and responsible use of data through the applied use of Knowledge Graphs.

Factor is an information architecture consultancy that helps organizations maximize the valuable knowledge hidden in their information layer.

Building and governing essential concepts and semantic data across an entire enterprise, Factor’s proprietary approach uniquely combines scientific and human factors to align complex semantic environments and build enterprise-wide taxonomies and data stores with improved clarity, structure, and context.

Learn more at factorfirm.com